399bef Terms & Conditions — Play with Transparency

These terms and conditions ("Terms") apply to the use of the 399bef platform and all its services. In these Terms, "we" and "399bef" refer to the entity operating the platform; "you" or "member" refers to the registered user.

"Platform" refers to the 399bef website, mobile web version, and any associated applications. These terms apply equally to use of 399bef from any device.

• These terms were last updated in January 2026.
• All previous versions are superseded by this update.
• Although the terms and conditions are published in Bangla, they follow an international legal framework.

To open an account at 399bef, you must provide accurate and complete information. Registering with false or misleading details may result in permanent account closure and forfeiture of any balance.

• Provide your correct name, mobile number, and email address at the time of registration.
• Your password must be at least 8 characters long and include a mix of letters and numbers.
• Never share your login credentials with anyone.
• Contact our support team to update any account information.
• Withdrawals may be limited until KYC verification is completed.

Email or SMS verification may be required after registration. 399bef may also request additional verification documents at any time — this is done for the member's own security.

You must be at least 18 years old to register at 399bef. Access by minors is strictly prohibited. If there is any doubt during age verification, we may request a copy of your national ID or passport.

• The applicant must be a legal resident of Bangladesh.
• Individuals from regions subject to international sanctions are not permitted to use 399bef.
• Individuals prohibited from gaming due to a mental health condition or court order are also ineligible.

399bef supports deposits and withdrawals via bKash, Nagad, Rocket, and USDT. All transactions are processed in Bangladeshi Taka (BDT) or the equivalent in crypto.

• Minimum deposit: ৳500.
• Minimum withdrawal: ৳1,000.
• Withdrawals are typically processed within 1–24 hours.
• Withdrawals may be put on hold if KYC verification has not been completed.
• The payment method used for deposits must also be used for withdrawals.
• Payments from third-party accounts will not be accepted.

399bef is not liable for transaction delays caused by technical issues on the part of your bank or mobile operator. However, our support team will do everything they can to assist you in such situations.

399bef's bonus and promotional offers come with specific terms. Please read the full conditions of any promotion before claiming a bonus.

• The welcome bonus is for new members only and can be claimed once per account.
• Specific wagering requirements must be met before a bonus can be cashed out.
• Wagering requirements are typically 20–35x the bonus amount.
• Bonuses that are not used before their expiry date will be forfeited.
• Multiple bonuses cannot be used at the same time.
• Free spin bonuses apply to specific games only.
• If bonus abuse is identified, the bonus and any associated winnings will be cancelled.

399bef reserves the right to modify or cancel any bonus offer. Notice of changes will be posted on the promotions page.

All games at 399bef meet international standards and use a Random Number Generator (RNG) verified by independent auditors. Every game outcome is completely random.

• If you lose internet connection during a game, the result is saved on our servers.
• If a game is cancelled due to a technical error, all wagers will be refunded.
• Any winnings obtained by exploiting a software error will be voided.
• The dealer's decision in Live Casino is final.
• Sports Betting wagers are settled after the official result has been published.

Each game may have its own additional rules, which are clearly stated within the game itself. 399bef encourages all members to read those rules before starting a game.

The following activities are strictly prohibited on 399bef. Violating these restrictions will result in permanent account closure and legal action where necessary.

• Using the platform for money laundering or illegal fund transfers.
• Using bots, automated software, or unauthorized scripts.
• Abusing the bonus system or using multiple accounts to gain an unfair advantage.
• Hacking, phishing, or gaining unauthorized access to another member's account.
• Collusion or match fixing to influence game outcomes.
• Spreading false information on the platform or harassing other members.

399bef may suspend or permanently close an account for any of the following reasons:

• Violation of terms and conditions.
• Suspected or confirmed fraudulent activity.
• Failure to pass KYC verification or submission of false documents.
• Extended inactivity (over 12 months).
• At the member's own request.

For permanently closed accounts, any valid balance (excluding bonuses) will be refunded once the review is complete. To appeal an account closure, contact us at support@399bef.com.

399bef believes gaming should be entertainment, not an irresponsible addiction. We encourage all members to play within their limits. The following tools are available at any time:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Timer: Automatic logout after a period of inactivity.
• Self-Exclusion: Temporarily suspend your account for a set period.
• Reality Check: A summary of your play time and spending at set intervals.

If you're experiencing gaming-related issues, speak with our support team or Responsible Play View the page.

399bef is committed to protecting its members' personal information. We follow international data protection standards and never sell or rent your data to third parties.

• Personal information is used solely for service delivery and verification purposes.
• All transactions are secured with SSL encryption.
• Information may be shared with law enforcement upon request in connection with fraud or criminal investigations.

For more details, see our Privacy Policy View the page.

399bef reserves the right to update these Terms & Conditions at any time. A notice will be posted on the platform before any changes take effect. For significant updates, members will be notified by email or SMS.

• Continued use of the platform after an update constitutes acceptance of the revised terms.
• If you do not agree to the updated terms, you may close your account and withdraw your remaining balance.
• The date of the most recent update will always be shown at the top of this page.

If you have any questions or complaints about these terms and conditions, please get in touch with us. 399bef takes all complaints seriously and typically responds within 48 hours.

• Email: support@399bef.com
• Live Chat: Available in Bengali 24 hours a day, 7 days a week.
• Complaint Resolution Time: Up to 7 business days.

When submitting a complaint, include your account ID, the date of the issue, and a detailed description — this helps us resolve it faster.